not at fault accident help
Not At Fault - Help Double Bay | We Handle Legal, Repairs & Hire Cars.
Stuck without a car after a crash in Double Bay or the Eastern Suburbs? Don’t pay for a lawyer or a rental. We force the at-fault driver’s insurance to pay for everything.
Whether you were rear-ended in heavy traffic on New South Head Road, side-swiped navigating the narrow lanes of Cross Street, or hit while parked in the Kiaora Place carpark, dealing with insurance is a nightmare. OA Services takes the stress off your shoulders.
The Complete Accident Solution: More Than Just Legal Help.
01
Give us the details of the crash and the at-fault driver. We take over from here
02
We arrange a replacement hire car immediately so your daily life isn't interrupted.
03
Our motor assessors inspect your vehicle to ensure every piece of damage is documented and quoted fairly.
04
We legally pursue the at-fault party to authorize the repairs. Your car is fixed to pre-accident condition, and we send the total bill to them.
01
Give us the details of the crash and the at-fault driver. We take over from here
You Didn't Cause the Crash. You Shouldn't Have to Pay.
After an accident, the at-fault driver’s insurance company will often try to delay your claim, under-quote your repairs, or refuse to pay for a rental car. You might think you need to hire an expensive lawyer to fight them.
But you don’t just need legal help—you need your car fixed accurately and a vehicle to drive today. That’s exactly what OA Services does.
What our customers say
"Got me a hire car the next day for work."
"Someone hit my car from behind and I was so stressed about how I would get to work. OA gave me a replacement car the very next day. They dealt with all the insurance paperwork so I didn't have to argue with anyone. Really good service, highly recommend them.
⭐⭐⭐⭐⭐
Ali - Parramatta
They stopped the insurance from being cheap."
"The other driver's insurance was very pushy and wanted to use cheap parts to fix my car. OA stepped in and did a proper check on the damage. They legally made sure my car was fixed properly. The best part was not paying anything out of my own pocket. Thank you!"
⭐⭐⭐⭐⭐
Michelle Novak - Randwick
"No stress and it didn't cost me a dollar."
"Top effort from the team. The accident wasn't my fault, but I was the one left without a car. OA got me a replacement vehicle straight away and handled all the legal stuff in the background. It didn't cost me a dollar. Very happy with the result."
⭐⭐⭐⭐⭐
Michael Daniels - Vaucluse
Upshift helped us navigate our mobile app redesign with ease. Their development team is top-notch, and the new app has exceeded our expectations in both user feedback and performance metrics.
⭐⭐⭐⭐⭐
Brad Thompson - Chatswood
"I didn't even need to pay for a lawyer."
"I thought I had to pay for a lawyer because the other driver wouldn't pay for the damage. A friend told me to call OA Motor Assessing instead. They chased the other driver, fixed my car, and gave me a hire car to use. I didn't pay a single cent. So easy!" ⭐⭐⭐⭐⭐
Chloe Nguyen - Marrickville
Many thanks for the assessment and your terrific service!
Glenn Lee - Annandale
Replacement Vehicles
Prestige
Electric /Hybrid
Standard
Makes
Mercedes, BMW, Audi, Range Rover, Jaguar
Tesla, MG, Volvo, Jaguar, Polestar, Toyota Haval
Hatchbacks, Small and Medium Sedans, SUVs and People Movers.
Collection Options
Pick Up / Delivered
Pick Up / Delivered
Pick Up / Delivered
Tolls
Included
Included
Included
Kilometre's
Unlimited
Unlimited
Unlimited
Child Seats
Upon Request
Upon Request
Upon Request
100%
100%
$0
Fast Friendly Service
Assessments within 48 hrs
Repair Costs
FAQ
Frequently Asked Questions
Yes, you pay absolutely nothing. Under the law, the at-fault driver (and their insurance company) is legally responsible for returning you to the position you were in before the crash. This includes the full cost of your vehicle repairs and the cost of a rental car while yours is off the road. We send the bill directly to the at-fault party’s insurer, meaning there are zero out-of-pocket costs or hidden fees for you
Many people search for a lawyer because they are frustrated with insurance companies delaying their claim or refusing to pay. However, lawyers often take months to settle and may charge hefty fees. OA Motor Assessing solves your immediate problems: we use our legal recovery team to force the at-fault party to accept liability, we independently assess your car so it’s repaired properly, and we get you into a free hire car immediately. We handle the legal fight, but without the traditional legal fees.
We understand you need to get to work, drop the kids at school, and live your life. In most cases, we can arrange a replacement hire car within 24 hours of you providing the at-fault driver’s details. Furthermore, you are legally entitled to a “like-for-like” vehicle. If you drive a family SUV, a commercial ute, or a luxury sedan, we will provide a comparable vehicle while yours is being repaired.
No. In fact, we highly recommend you don’t. The other driver’s insurance company wants to keep their costs as low as possible, which often means pressuring you into using their cheaper repair network or denying you a rental car. Once you hand the details over to OA Motor Assessing, we manage all communications and legal demands with their insurer. Our independent motor assessors ensure your vehicle is quoted fairly and repaired to factory standards, not the insurer’s budget standards.
his is exactly why you need a professional accident management team. If the other driver denies fault, our legal recovery specialists will step in, using police reports, witness statements, and dashcam footage to prove liability. If the driver is uninsured, we still pursue them legally and directly for the costs of your repairs and hire car. We take the stress and confrontation completely off your shoulders.
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Assisting Individual’s and Business Customers for better outcomes.
Need a partner that understands workflow speed is essential!
- Fast Turn-around
- Dedcated Account Manager
- Portal Access